4/7/2023 0 Comments Cary musicserver admin![]() There will also be an ongoing Frequently Asked Questions (FAQ) section to answer questions about our services, how to use them, and updating any service information for future upgrades and modifications. Included is a Support Center, where a “Knowledge Base” button will take a Cary Audio owner to a section on the program in order to provide further information about possible upgrades and service bulletins for their particular product. The customer will also receive automatic feedback providing them with detailed information for every stage throughout the entire process. At any time thereafter, the customer can log in and select “View My RMA’s” to track the progress of work on the component. ![]() Once the account is set up, click “Open New RMA” to begin entering the information to create an RMA that is needed to return a product for repair, upgrade, or modification. Please create a new account if you are a new customer or log in if you are an existing customer for assistance in sending a component in for service or checking the status of your component. For specific questions regarding your product or to inquire about Upgrades & Modifications, e-mail online Return Merchandise Authorization (RMA) program will allow you to create a Return Merchandise Authorization (RMA) request, review any available Upgrades and Modifications for your component, and track the progress and status of your component.Welcome to the Cary Audio Service Center! This is where you go to return a product, get answers to help troubleshoot your product, send a product in for repair, and/or send a product in for upgrades or modifications. To help troubleshoot and solve any issue(s) with your product or to just find valuable information, please check out the following:
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